Platform Features

Eight tools. One platform.
Infinite growth potential.

From the moment a customer logs into your WiFi to the campaign that brings them back — every feature you need to turn guest connectivity into a real marketing channel. Built for businesses worldwide, designed to run itself.

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Platform Overview

Eight features that work
together as one system.

Each feature is powerful alone. Together they form a fully automated WiFi marketing engine that captures leads, runs campaigns, and builds loyalty — entirely on its own.

Smart Lead Capture
Collect email, phone, and social data from every WiFi login — with consent.
94%
avg opt-in rate
Branded Captive Portal
Fully custom login pages with your logo, colours, and offers.
5 min
avg setup time
Automated Campaigns
Trigger-based Email, SMS, and WhatsApp campaigns — zero manual work.
68%
avg email open rate
Real-Time Analytics
Live dashboards for logins, return rates, campaign ROI, and more.
30+
metrics tracked
CRM Integrations
Sync leads to HubSpot, Mailchimp, Salesforce, and 5,000+ apps.
20+
native integrations
Multi-Location
Manage up to 6 venues from one unified dashboard.
6
locations on Scale
Social WiFi Login
Let customers log in with Google, Facebook, or phone OTP.
99.2%
verified email rate
Surveys & Feedback
Post-visit ratings, NPS scores, and automated review routing.
78%
survey response rate

Every login is a lead.
We capture them all.

The challenge
Hundreds of customers connect to your WiFi every week and walk out as strangers. No name, no email, no way to reach them again.
  • Multi-channel capture — email, phone number, Google profile, or Facebook — customers choose what they share.
  • Consent-first — every capture includes a GDPR/PDPA-compliant opt-in checkbox, built into the portal.
  • Custom fields — capture birthdays, gender, preferences and build richer customer profiles over time.
  • Instant CRM sync — leads flow into your CRM, email list, or database in under 2 seconds via webhook.
  • Duplicate detection — returning customers are recognised and their profiles updated, not duplicated.
Email capturePhone OTPSocial loginGDPR compliantCustom fields
2M+
Leads captured to date
94%
Avg opt-in rate
<2s
Sync to CRM
2,847
Leads captured
this month
● Live
Amara Wanjiku
Nairobi Café · just now
Kwame Osei
Accra Gym · 14s ago
Phone
Ngozi Tunde
Lagos Hotel · 31s ago
Brian Mutua
Riverside Mall · 52s ago

Your WiFi login page
is prime real estate.

The challenge
Every customer sees your WiFi login page before they get online. Most businesses show a generic, unbranded form — and completely waste the opportunity.
  • Visual portal builder — upload your logo, set brand colours, add promotional banners. No code, no developer.
  • Promotional banners — showcase your daily specials, upcoming events, or QR code to your menu right at login.
  • Post-login redirect — send users to your website, social page, or a special offer URL immediately after they connect.
  • Session controls — set bandwidth limits, session duration, and idle timeouts per venue or user type.
  • Multi-language support — serve your portal in English, Swahili, French, Arabic, and 10+ more languages.
Visual editorCustom logo & coloursPromo banners15+ templates10+ languages
5 min
Avg setup time
15+
Portal templates
Roast & Co.
Free Guest WiFi
Brand colour
#1B5E35
Button text
Connect & Get Online
Login method
Email + Social
Post-login
Redirect to menu

Campaigns that send
themselves at exactly the right time.

The challenge
Most marketing tools require you to manually build and send every campaign. With WiFi data as a trigger, that manual work simply doesn't need to exist.
  • Behaviour triggers — first visit, Nth visit, X-day inactivity, birthday, post-login, and more.
  • Multi-channel delivery — Email (68% open rate avg), SMS (98% delivery), and WhatsApp Business messaging.
  • Audience segmentation — filter by age, gender, visit frequency, location, or any custom captured field.
  • A/B testing — test subject lines and message variants. Centipid auto-routes to the winning version.
  • Visual flow builder — build multi-step automation sequences visually, no code required.
EmailSMSWhatsAppSegmentationA/B testing20+ templates
68%
Avg email open rate
4.2×
Return visit increase
98%
SMS delivery rate
Welcome Flow — New Customers● Active
Trigger
First WiFi Login — any location
Action — send immediately
Welcome Email + 10% Offer
"Welcome! Here's 10% off your next order."
Wait
3 days — if no return visit
Action — follow-up
SMS Reminder — New Menu
"Haven't seen you lately! Check what's new."
SMS
2,140
Enrolled
71%
Open rate
38%
Converted

Stop guessing.
Start knowing.

The challenge
Without data, you're making marketing decisions blind. You don't know who your best customers are, when they visit, or what campaigns actually drive results.
  • Live login feed — watch customer connections happen in real time across all your venues on one screen.
  • Return visitor tracking — see what percentage of WiFi users come back, how often, and when.
  • Peak hour heatmaps — identify your busiest hours and days. Staff and campaign accordingly.
  • Campaign ROI tracking — see exactly which campaigns drove return visits and what revenue they generated.
  • Exportable reports — download PDF or CSV reports for any date range to share with stakeholders.
Live dashboardReturn rate trackingCampaign ROIMulti-location viewPDF/CSV export
Live
Data refresh rate
30+
Metrics tracked
24 mo
Data retention (Scale)
Analytics DashboardLast 7 days ▾
8,429
Total logins
↑ 14%
68%
Return rate
↑ 5pt
3,241
New leads
↑ 19%
22m
Avg session
↑ 3m
Daily Logins
Nairobi Café
2,841
Westlands Gym
2,190
City Mall
1,702

Plugs straight into
your existing stack.

The challenge
WiFi data trapped in a silo is only half useful. Leads need to flow into your CRM, email lists, and analytics tools the moment they're captured — not via a weekly CSV export.
  • CRM sync — HubSpot, Salesforce, Zoho CRM, and Pipedrive. New WiFi contacts appear automatically.
  • Email platforms — push leads to Mailchimp, ActiveCampaign, Klaviyo, or Sendinblue lists instantly.
  • REST API + Webhooks — full API access to build custom integrations with any internal system.
  • Analytics pixels — sync WiFi sessions to Google Analytics 4 and Meta Pixel for retargeting and attribution.
  • Zapier — connect to 5,000+ apps without writing a single line of code.
HubSpotSalesforceMailchimpGoogle AnalyticsREST APIZapier
20+
Native integrations
5K+
Apps via Zapier
Centipid Marketing
HubSpot
● On
Mailchimp
● On
Salesforce
● On
Analytics
● On
Meta Pixel
● On
REST API
Docs →
// New lead → your system
POST /webhook/lead
{
  "email": "[email protected]",
  "venue": "Nairobi Café",
  "visits": 3
}

One dashboard.
Every location.

The challenge
Running multiple venues usually means juggling multiple accounts, multiple dashboards, and multiple headaches. Centipid gives you one view of everything.
  • Unified overview — total logins, leads, and campaign performance across all locations at a glance.
  • Per-location customisation — each venue gets its own portal design, campaign settings, and analytics.
  • Cross-location campaigns — target customers who have visited any of your locations in the last 30 days.
  • Team access controls — give location managers access to their venue only, while you see everything.
  • Scale up to 6 locations on the Scale plan — Enterprise plans support unlimited venues.
Unified dashboardPer-location settingsCross-location campaignsTeam controls
6
Locations (Scale plan)
∞
Enterprise locations
1
Login for all venues
All Locations+ Add Location
Nairobi CBD Café
Nairobi, Kenya
1,284 logins423 leads
Westlands Branch
Nairobi, Kenya
890 logins312 leads
Kampala Pop-Up
Kampala, Uganda
641 logins198 leads
Dar es Salaam Hotel
Dar es Salaam, Tanzania
524 logins160 leads
3,339
Total logins
1,093
Total leads
4
Active venues

One tap to connect.
Richer data for you.

The challenge
Manual email entry has a 71% valid email rate — meaning 29% of what customers type is wrong, fake, or misspelled. Social login fixes this entirely.
  • Google OAuth — verified email and real name from Google. 99.2% valid email rate versus 71% for manual entry.
  • Facebook Login — capture name, email, and profile data with a single tap.
  • Phone OTP — verify phone numbers via SMS for markets where email adoption is lower.
  • Social page growth — optionally ask users to follow your Instagram or like your Facebook page before connecting.
  • 3× faster — social login is three times faster than filling in a form, increasing opt-in rates significantly.
Google OAuthFacebook LoginPhone OTPSocial page growth
99.2%
Valid email (social login)
3×
Faster than form entry
Roast & Co.
Connect to free guest WiFi
or login with
Continue with Google→
f
Continue with Facebook→
99.2%
Social accuracy
71%
Form accuracy
3×
Faster login

Know what your customers
actually think.

The challenge
Most customer feedback arrives as a 1-star Google review you can't respond to in time. Centipid catches feedback before it goes public — and routes happy customers straight to your review page.
  • Post-visit triggers — automatically send a feedback survey 30 minutes, 2 hours, or 1 day after a session ends.
  • NPS & star ratings — measure satisfaction with Net Promoter Score surveys and 1–5 star prompts.
  • Smart review routing — happy customers (4–5 stars) are automatically directed to your Google or TripAdvisor page.
  • Negative feedback alerts — instant alert when a customer gives a low rating so you can follow up before they post publicly.
  • Aggregate insights — see satisfaction trends over time, per venue, per day, or per shift.
NPS surveysStar ratingsReview routingNegative alertsTrend reports
78%
Survey response rate
3.2×
More reviews generated
How was your experience at Roast & Co. today?
Great coffee & drinks
Comfortable seating
Fast WiFi
Friendly staff
This Month's Feedback
62%
28%
7%
or less
3%
How it works

Up and running in
three simple steps.

No complex setup. No IT department required. Most businesses are live in under 24 hours.

1

Connect Your Router

Works with MikroTik. Our team handles the configuration — you just confirm you're ready.

2

Design Your Portal

Upload your logo, choose your colours, write your welcome message, and set your login options. Visual editor — no code, no designer, ready in minutes.

3

Capture, Campaign & Grow

Every login auto-captures a lead. Set your automation rules once and let Centipid grow your customer list — and revenue — entirely on autopilot.

Your WiFi is already on.
Put it to work.

Join 500+ businesses worldwide already using Centipid to capture leads, engage customers, and grow through WiFi. Full access for 14 days, no credit card needed.

No credit card · Cancel anytime · Setup in 24 hours