Clinics & Healthcare · WiFi Marketing

Your patients are on WiFi.
Reach them between visits.

No-shows and silent patients cost practices every week. Centipid captures consent-led contact details at waiting-room WiFi and automates recall reminders, satisfaction surveys, and screening drives — so your team spends less time chasing and more time caring.

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500+ businesses worldwide trust Centipid

Greenview Clinic · Outreach
AB
Amina Bello
+254 7•• ••• 412 · WhatsApp
Annual check-in · Automated
Hi Amina — it's been a while since your last visit. Tap here to book a check-in with the clinic this month.
10:02 · Delivered ✓✓
Thanks, I'll book for Thursday 🙏
10:14
78%
Response rate
−34%
No-shows
2.4×
Recall booked
Who it's forGP clinicsDental practicesPharmaciesSpecialist centresDiagnostic labsPhysiotherapyOptometry
78%
Patient survey response rate
+46%
Recall visit attendance
92%
Automated message delivery
24h
Typical post-visit survey window
The challenge
Practices lose recall revenue when patients forget follow-ups, and front desks cannot call everyone. Most waiting rooms have guest WiFi — but almost no clinic turns it into a compliant, owned channel for reminders and feedback.
  • Appointment recall automation — schedule-based SMS or WhatsApp nudges for annual reviews, chronic care follow-ups, and screenings.
  • Post-visit satisfaction surveys — short, mobile-friendly prompts sent while the visit is still fresh; response rates routinely pass 75%.
  • Screening & immunisation drives — broadcast flu clinics, diabetes days, or new services to your opted-in patient list in one click.
  • Segmented outreach — chronic vs. walk-in cohorts receive different journeys without manual spreadsheets.
  • Google review growth — polite review requests after positive visits, timed for when recall is highest.
78%
Survey responses
+46%
Recall attendance
92%
Message delivery

“Our recall calls were burning out reception. After WiFi capture and automated SMS, survey responses jumped to 78% and booked follow-ups are up sharply — patients actually reply on their phones.”

IM
Dr. Ibrahim Mensah
Clinical Director, Greenview Family Clinic — Accra
Greenview Clinic · Outreach
AB
Amina Bello
+254 7•• ••• 412 · WhatsApp
Annual check-in · Automated
Hi Amina — it's been a while since your last visit. Tap here to book a check-in with the clinic this month.
10:02 · Delivered ✓✓
Thanks, I'll book for Thursday 🙏
10:14
78%
Response rate
−34%
No-shows
2.4×
Recall booked
Campaign Templates

Pre-built for Clinics & Healthcare WiFi Marketing.
Live in minutes.

Every Centipid plan ships with these ready-to-run campaigns. Set them up once — they run automatically forever.

Annual Check-Up Recall

Time-based reminders for chronic-care and wellness reviews — WhatsApp or SMS with a one-tap booking link after each eligible visit.

Template included

Post-Visit Satisfaction Survey

Two-question pulse sent within 24 hours while memory is fresh; results roll into a simple dashboard for your team.

Template included

Flu & Immunisation Drive

Seasonal broadcast to opted-in patients with dates, locations, and FAQs — ideal for pharmacies and multi-branch groups.

Template included

Missed Appointment Reschedule

Automatic follow-up when a slot is missed, with gentle reschedule options and no manual call list.

Template included

Google Review Request

Timed ask after completed visits; routes happy patients to Google and captures private feedback when scores are low.

Template included

Health Awareness Broadcast

Monthly education snippets — hydration, diabetes foot care, dental hygiene — keeping your practice top of mind between visits.

Template included
How It Works

Up and running in
three simple steps.

1

Connect Clinic or Pharmacy WiFi

Works with standard routers and hospital-grade access points. We configure the captive portal remotely — no on-site hardware swap.

2

Branded, Consent-First Login

Patients see your logo, privacy copy, and optional screening questions. Captures phone and email in under twenty seconds.

3

Journeys Run Automatically

Recall, surveys, and review asks fire on your rules. Lists stay exportable for your practice management tools when you need them.

Your WiFi is already on.
Put it to work.

Join 500+ businesses worldwide using Centipid to turn every guest login into a growth opportunity.

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